MyQuest for Patients3.35

Take control of your health.

With the MyQuest app from Quest Diagnostics, all your lab results and appointments are at your fingertips - so you have the information you need to stay healthy:

. View your lab results securely and quickly
. Find nearby Quest locations that are convenient for you
. Schedule and manage your appointments
. Manage the health of your loved ones with MyCircle
. Browse and buy your own tests with QuestDirect
. Share your health information with your healthcare providers
. Integrate your results with Apple Health

Did you know that people are more likely to know their WiFi password than important health information, such as their blood type, cholesterol, and blood sugar levels? Take control of your health with the MyQuest app, and view your lab results, manage appointments, and more, all in one place.

Download MyQuest today to get access to an all-new way to manage your healthy journey with Quest.

Version History The following minor enhancements have been made:
1 On the "Home" page, the card "Build your health history with My Quest" has been removed. The message
was redundant, as the patient is already signed into MyQuest.
2 In the "My Quest" tab. all Results cards will display the View button, whether the card has already been
viewed or has not been viewed.
3 In "View Appointments", the Schedule appointment link has been added to the top of the screen. This
link navigates the patient to the "Locations" screen to begin the Schedule appointments process. 3.35 Sep 3 Various minor enhancements and bug fixes. 3.34 Jul 7 1) Account Settings has been updated to separate Personal Information (Name, Address, Date of Birth) and Contact Information (Phone Number, email address) into two sections, for a simplified user experience.
2) Various minor enhancements and bug fixes 3.32 Jun 29 Minor updates and bug fixes. 3.31 Mar 13 • Various minor enhancements and bug fixes 3.30 Jan 28 Various minor enhancements and bug fixes. 3.29 12/11/2025 1. Multi-Factor Authentication (MFA) Launched on IOS
2. Enables App users to to add extra level of security to their account via Bio-metric login. 3.28 11/18/2025 1. To protect your personal information, you must verify your identity before you can view your test results.
2. Various minor enhancements and bug fixes. 3.27 06/11/2025 1. The identity verification process has been updated, making it easier for you to verify your identity.
2. Various minor enhancements and bug fixes. 3.26 04/02/2025 1. Home Page Marketing Banner Update: New Marketing Message to encourage “Building Health History”
2. Puerto Rican Residents: enables residents of Puerto Rico to create and manage My Quest Accounts and Appointments through the app.
3. Pay Bills single sign on to ebills portal: Turning functionality back on for seamless transition for My Quest users to the ebills portal to pay bills online without having to sign in again. This functionality was previously launched and paused. 3.25 01/15/2025 Various minor enhancements and bug fixes. 3.24 12/13/2024 1. Insurance: When you make an appointment, the demographic information from the Who is visiting page now prepopulates in the insurance fields.
2. Billing: If you need to pay a Quest Diagnostics bill, a new Bill Payment made easy! card on the Home page provides a link directly to our new online billing portal.
3. Deactivate account: If you choose to deactivate your MyQuest account, a new message provides information on what happens when you deactivate your account and what you should do before deactivating it. 3.23 09/25/2024 1). You will now see estimated delivery dates for your lab results in the Your recent activity section of the MyQuest tab and on the Results page.
2). Tapping the Bills link on the MyQuest tab will take you to Quest’s new billing portal when it becomes available.
3). Various minor enhancements and bug fixes. 3.22 08/14/2024 1) The Insurance Member ID error message now lists valid formats for the selected insurance provider.
2) Additional minor bug fixes. 3.21 07/10/2024 1. The location search results are now limited to a 25-mile radius and show the nearest 5 locations at a time.
2. The Confirmation screen now provides check in information for the visually impaired. 3.20 04/30/2024 Minor bug fixes. 3.18 04/11/2024 What’s New:
1. Your recent activity. Now displays “Completed” when all lab results are in.
2. Patient demographics. You must now enter your address when scheduling an appointment.
3. Insurance. You can now schedule an appointment even if your insurance is not in our system. Just bring your insurance card to your appointment.
4. 3rd party locations. Instructions are now available for scheduling appointments at 3rd party locations.
5. Additional minor bug fixes. 3.17 02/01/2024 * Deactivate account. You can now close your MyQuest account without having to contact support.
* Lab results.  Improved speed for lab result list to display.
* FHIR update. If you use a 3rd-party app to view your lab results, you may need to verify your identity to continue seeing lab results.
* Additional minor bug fixes. 3.15 12/05/2023 -The Results screen is redesigned to provide more information about the status of a lab test.
-A test result is now delivered individually as soon as a test is completed. Previously, results were held until all tests in the order were completed.
Note: Hold times in place to comply with state-specific laws are still applicable. 3.14 11/03/2023 Minor bug fixes and Improvements. 3.13 09/07/2023 -Minor bug fixes and Improvements. 3.12 06/08/2023 - Minor account creation enhancements
- Various bug fixes 3.11 05/04/2023 1. iOS 16 support
2. Testing can now be purchased from the new online store (questhealth.com)
3. HIPPA/Privacy Authorization forms removed 3.10 03/17/2023 • Users who have not verified their identity will now receive the same messaging throughout the app when trying to view available and pending results.
• Users will see the following changes when scheduling appointments: an updated text/phone call informational disclaimer, new messaging and options when trying to book an appointment that has already been taken, and in some cases, wait time will no longer appear for some locations.
• Minor Fixes 3.9 10/17/2022 COVID testing updates: Mildly symptomatic patients can schedule appointments at a PSC or drive-thru location while severely symptomatic patients can only schedule appointments at a drive-thru location.
Appointment scheduling updates: Appointments can now be found by confirmation code and when you have forgotten your confirmation code. These appointments can now be edited and cancelled.
Insurance update: When entering insurance information, we now try to validate the Member ID.
New app Availability: When a new version of the app is available, you will see a notification upon opening the app. If your current app is no longer supported, you will be forced to upgrade to the latest version.
Minor fixes 3.8 08/11/2022